To provide the best customer satisfaction, we provide the following solutions.

 

Feel free to contact us if you have any questions regarding the Return & Refund Policy by emailing us at shopskatsz@gmail.com. For immediate response, please call us at 202-681-8264

 

Processing of your order can begin immediately after your order has been confirmed. We cannot accept cancellations once your order has been shipped.

​

* Time - Customer is required to contact us within 24 hours of order receipt if there are any issues with the order that may require a refund,

​

* Method of refund - If applicable, refunds will be issued in the same manner as the original form of payment.

​

* Product condition - Order/items must be in original form, if there is an issue with it that requires a refund/return.

​

* Refund contact info - if there is an issue with your order, please send us an email at shopskatsz@gmail.com .

​

* Charges, if any - Customer is responsible for returning/shipping item back to us.