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Q: How long does it take to receive my order?

Please allow 3 – 4 business days from shipping confirmation to receive your order for US addresses.

Please allow 5 – 7 business days from shipping confirmation to receive your order for Canada addresses.

Orders are usually shipped to customers via USPS. We will send you an e-mail confirmation once your order is on its way to you.

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Q: I didn't receive a shipping confirmation, what do I do?

Please check your spam and junk folder, as it may have ended up there. If still not found, please contact us AskUs@skatsz.com

 

Q: What does Skatsz charge for shipping?

Shipping starts at $4.99 within the US.

Shipping fee to Canada starts at $11.00. (There are no duty fees)

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Q: Do you ship outside of the US & Canada?

Please send us an email at AskUs@skatsz.com if you are outside the US & Canada to get the shipping cost and confirm if we can ship to you.

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Q: Can I expedite my shipping?

At the moment, Skatsz does not offer expediting services. Please send us an email at AskUs@skatsz.com to confirm if we are able to.

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Q: How can I contact Skatsz for further assistance with my order?

Please send us an email at AskUs@skatsz.com

Our regular business hours are 8A – 6P. Monday – Saturday